Privacy Policy

1. Introduction

Linkbay ("we," "our," or "us") operates the linkbay.io website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account registration information (email address, name, password)
• Profile information you choose to provide
• URLs and links you submit for scanning or shortening
• Affiliate tags and merchant information
• Payment information (processed securely by Stripe)
• Communications you send to us

2.2 Information Collected Automatically

• IP addresses and approximate geographic location
• Browser type and version
• Device information and operating system
• Referring URLs and exit pages
• Click data and interaction patterns
• Usage statistics and performance data

2.3 Analytics and Monitoring

We use Microsoft Clarity to understand how users interact with our Service. Microsoft Clarity may collect information including session recordings, heatmaps, and user behavior analytics. This data helps us improve the user experience and identify issues. For more information about Microsoft Clarity's data practices, please visit Microsoft's privacy statement.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, analytics, hosting)
• Merchants: Click verification data with merchants who use our API to verify affiliate clicks
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect our rights, privacy, safety, or property, or that of our users or others
• Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. Click tracking data may be retained for analytics purposes even after link deletion. You may request deletion of your account and associated data by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@linkbay.io. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Linkbay. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Linkbay shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available through any such websites or services.

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@linkbay.io